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Custom Product Order

Template for accepting orders for custom or personalized products: clothing, furniture, gifts, merchandise, handmade items, made-to-order. The bot collects order parameters and forwards the request to the manager. Users can also ask the operator questions for clarification, pricing, or additional se...

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About This Template

Imagine your business being able to accept orders for custom products effortlessly and without delays. The custom product order bot template allows you to launch the order acceptance process in just 5 minutes, with no programming required. Your clients will be able to easily select desired parameters such as size, color, and other characteristics, while you receive the information in a convenient format for further processing.

This bot operates 24/7, meaning your clients can submit requests at any time without waiting for your store to open. With a smart dialogue with the AI assistant, the bot will converse with customers, clarifying order details and answering questions. This not only increases customer satisfaction but also builds trust in your business.

Additionally, the presence of a button navigation menu simplifies the selection and ordering process, contributing to higher conversion rates. Your clients will be able to easily ask questions to the operator, improving service quality and helping you establish a closer connection with your target audience. This approach makes your business more accessible and attractive to customers.

Don't miss the opportunity to optimize the custom product ordering process and enhance your business efficiency. With this template, the bot will become your reliable assistant in working with clients, allowing you to focus on what truly matters — creating unique products and meeting your customers' needs.

What is inside “Custom Product Order”

The scenario is already assembled — these are the steps the client goes through. Any text is editable in the visual editor.

Entry point/start
Button menu
«📦 Индивидуальный заказ Мы изготавливаем товары под ваши пожелания ✨ Опишите, что вы хотите получить, и мы рассчитаем стоимость и сроки.»
📝 Оформить заказ💬 Задать вопрос
Handover to an operator
AI collects the request dataИндивидуальный заказ: сбор заявки
Notification to the manager
«📦 НОВЫЙ ИНДИВИДУАЛЬНЫЙ ЗАКАЗ»

What This Bot Can Do

Artificial Intelligence

The bot uses AI for intelligent communication — understands context and answers precisely

Interactive Menu

Navigation buttons — the client selects the right section with one tap

Works 24/7

The bot never sleeps or takes breaks — it serves customers around the clock

E2E Encryption

Customer data is protected with end-to-end encryption

300+

bots on the platform

24/7

non-stop

5 min

to launch

GPT

built into the bot

Based on platform data

Problems It Solves

What this template takes over — assembled from the blocks it already has

Problem

The same questions every day

Prices, deadlines, availability, address — routine eats up working time

What the bot does

AI closes the routine questions

The bot answers from your own materials: price list, service description and FAQ

ResultRoutine — on the bot

Problem

The answer depends on who is on shift

One manager explains in detail, another replies in one word — and the customer feels it

What the bot does

One scenario for everyone

AI keeps the same tone and does not forget your terms, offers and limitations

ResultSame answer at any hour

Problem

The customer does not know where to start

In free-form chat people get lost and ask in the wrong place — the request gets stuck

What the bot does

A button menu leads step by step

Sections, services and the request form are buttons — nothing has to be typed

ResultA path without dead ends

Problem

The answer is expected right away

While the manager is busy, the customer is already writing to competitors

What the bot does

The bot answers first

A message is processed at once and at any hour, no matter how many people write at the same time

ResultReply in seconds

How to Launch the Bot

Four steps from a ready template to a working bot — no coding.

Choose a Template

Sign-up opens with this template already selected

Paste Token

Create a bot in @BotFather and copy the API key — the template applies itself

AI Fills In Your Data

Answer 5 questions about your business — the bot will speak in your words

Launch

The bot answers your clients right after start

Sign-up is free and needs no card.

What Our Customers Say

“We put the bot together over a couple of evenings: menu, cart, delivery zones. Orders go to our CRM through the HTTP block, so nobody retypes addresses by hand any more.”

AntonFood Delivery Service

Reviews from bot owners on the platform. The result depends on the niche, traffic and bot scenario.

Frequently asked questions

What does the “Custom Product Order” bot do?

What is inside the “Custom Product Order” template?

A scenario of 5 blocks: entry point (/start), button menu, handover to an operator, AI collects the request data (Индивидуальный заказ: сбор заявки), notification to the manager. The client is met by menu buttons: 📝 Оформить заказ, 💬 Задать вопрос.

Where do the requests go?

The collected request is saved in the bot table, and the manager gets a notification in Telegram: “📦 НОВЫЙ ИНДИВИДУАЛЬНЫЙ ЗАКАЗ”

How much does it cost to run this bot?

The template is open on any plan, including the free one. Sign up, apply the template, let AI fill it with your business data and talk to the bot yourself — none of that costs anything. What each plan includes is on the plans page: https://chatboss.pro/pricing

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